Picture from the event
Robert Brock Professionalism Clinic
-You have one chance to make a first impression
-Punctuality shows you care, demonstrates reliability, establishes trust
-Organization
-Attention to detail
-Learn what your weaknesses are so that you can overcome them
-Be present
-Attire is important, look professional and appropriate for the occasion, always overdress over underdressing. Clothing shows respect and that you care. If you don't know, just ask.
-Don't wear sunglasses inside or you'll look high or drunk
-Don't wear your hat backwards
-Profanity usage is like a lottery game; all risk, no reward
-Tone of voice is hugely important, how you say it is just as important as what you say
-Acknowledge the people in the room
-people pay attention to how you treat other people
-WANT to be there
-Be Humble
-The way you write to people professionally is just as important as the way you act
-Do what you say you're going to do
-BE THERE, opportunity is an odds game-play often
-Surround yourself with people better than you
-Don't resent your gig
-Create your own luck
-Become the resident expert in something
-Take what you already know and apply it to what you don't know
-Don't Smell
-Define your boundaries
-It isn't about you - this is a service industry
-Don't screw people over for your own personal gain
-Enthusiasm Sells
-Never underestimate who you are talking to
-Everyone you meet is your next boss
-It's not about never making mistakes, it's about what you do after you've made one
-Say "yes"
-Shine!
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