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QSC, LLC - Advanced Application Engineer

Posted On: 2021-8-3
Location: Chicago, IL

Overview

The "Advanced Applications Engineer," based anywhere in the U.S. where it is easy to travel to and throughout the Central United States, will provide the highest level of field support to our global channel partners, consultants, and prospective users by providing advanced system training, design, deployment, programming, third-party integration, and troubleshooting.  The Advanced Applications Engineer will also work closely and collaboratively with all the Systems Sales Directors to ensure key accounts experience a high level of support. You will be supporting clients in the central area of the U.S.

QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration, and meeting experiences for our customers and partners around the world. A globally recognized innovator in the design, engineering, and manufacture of category-leading high-performance loudspeakers, digital mixers, power amplifiers, audio processors, digital cinema solutions, and the Q-SYS™ software-based audio, video, and control Ecosystem.

By joining the QSC team, you will be in a challenging, collaborative, fun, and innovative environment. We encourage employees to take ownership, color outside the lines, and imagine possibilities. Our culture is casual but dynamic, with cross-functional teams collaborating on creating memorable audio-visual experiences that deliver joy to people, wherever they are. At QSC, fun and hard work go hand in hand. Join us and make a difference in the way people experience movies, meetings, presentations, live performances, and much more.

This role is remote and can be located anywhere within the Central United States.

Responsibilities

  • Work with Sales Director, independent reps, dealers, and end-users to design Audio, Video, and Control solutions around the Q-SYS ecosystem.
  • Lead the field training initiative for the Q-Sys ecosystem.
  • Write scope of work and perform onsite programming and commissioning for QSC professional services.
  • Provide guidance, develop, and teach Advanced Level training curriculum.
  • Provide Advanced-level Seminars and presentations as required.
  • Represent QSC at regional and national tradeshows.
  • Participate as a subject matter expert on the Q-SYS ecosystem on platforms such as QSC Communities.
  • Create solutions and develop system diagrams and bill of materials for sales opportunities.
  • Provide Mentoring on subject matter expertise to other Systems Application Engineers within the organization.
  • Assist and influence Product Development by acquiring and reporting application, use-case, and customer requirements information.
  • Keep Engineering, Marketing, Product Development, Technical Services, and Quality Assurance divisions informed, in writing, of any product problems, opportunities, software bugs, or emerging customer needs.
  • Reinforce QSC’s credibility within the Pro Audio, Video, and Control community.
  • Assist in building and programming tradeshow technology demonstrations.

Qualifications

  • Bachelors of Science degree in a technical/engineering discipline, or equivalent experience
  • Minimum 5-year experience in the professional audio, visual, and control industry
  • Experience as a Systems Contractor and/or Consultant is highly desirable.
  • Must be fluent in computer technologies, networked audio video and control systems, and DSP technology.
  • Must have a deep understanding of integrated audiovisual systems and signal flow.
  • Audio Visual industry certifications in CTS, CTS-I, or CTS-D is required.
  • IT industry certifications such as CCNA, CCDA, Network+ or equivalent is desirable.
  • Experience with LUA scripting, User Interface Design, Control System Design, Logic flow, or similar skills is highly desirable.
  • Certifications with third-party control integration (AMX, Crestron, etc) is required.
  • Experience with Unified Communications systems (Microsoft Teams, Zoom, Cisco, etc) is desirable.
  • Possess strong computer skills, including proficiency with Microsoft Office (Outlook, Word, Excel & PPT).
  • The ability to manage multiple tasks simultaneously while meeting specific deadlines is required.
  • The ability to present technical topics in a classroom, webinar, and tradeshow setting is required.
  • Excellent written, verbal & presentation skills.
  • Excellent interpersonal & communication skills.
  • Ability to make decisions within a designated area of responsibility.
  • Strong leadership & mentoring abilities.
  • Position requires a minimum of 50% travel

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About QSC, LLC

1675 MacArthur Blvd.
Costa Mesa, CA 92626
U.S.A.

Phone: +1 714 754 6175
Email: Send Email
Website: www.qsc.com

QSC, LLC, is a globally recognized leader in the design, engineering, and manufacture of award winning high performance audio products including power amplifiers, loudspeakers, digital mixers, digital signal processors (DSP), and the Q-SYS networked audio, video, and control platform. Uniquely leveraging a broad range of technologies located under one roof, QSC products outperform the sum of their parts by delivering reliable, scalable, and flexible solutions for professional installed, portable, production, corporate, and cinema customers worldwide.

AES - Audio Engineering Society