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AES Job Board: QSC, LLC - Multiple Job Listings

System Application Engineer

Posted On: 2021-8-3
Location: Beijing, CN

Overview

QSC is searching for a System Application Engineer whose primary responsibility is to provide technical support to QSC's Systems Direct Dealers, Systems Integrators, and Distributors in the Greater China territory, with a primary focus in the China market and, if necessary, support other markets in Greater China. Occasional business travel within the region may be needed.

The position will provide systems technical support services and training to our channel partners, consultants, and prospective users within the AV integration community.

QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration, and meeting experiences for our customers and partners around the world. A globally recognized innovator in the design, engineering, and manufacture of category-leading high-performance loudspeakers, digital mixers, power amplifiers, audio processors, digital cinema solutions, and the Q-SYS™ software-based audio, video, and control Ecosystem.

By joining the QSC team, you will be in a challenging, collaborative, fun, and innovative environment. We encourage employees to take ownership, color outside the lines, and imagine possibilities. Our culture is casual but dynamic, with cross-functional teams collaborating on creating memorable audio-visual experiences that deliver joy to people, wherever they are. At QSC, fun and hard work go hand in hand. Join us and make a difference in the way people experience movies, meetings, presentations, live performances, and much more.

Responsibilities

Core Duties and Responsibilities - Technical Support

  1. Pre-Sales system design and specification
  2. Post-Sales hardware and software issue resolution

This position requires broad and comprehensive experience in Audio, Video, and Control (AVC) Systems Integration over a wide range of market segments but with a particular focus on Corporate AV applications, including networking, telephony, video conferencing, and control implementation.

The candidate must be able to:

  1. Develop an in-depth knowledge of the organization's products, policies, and practices.
  2. Manage sensitive information, both commercial and technical, discreetly and confidentially.
  3. Work professionally at all levels of employees and interface well with external professionals, end-users, consultants, distributors, dealers, and systems integrators.
  4. Demonstrate exceptional communication, presentation, and teamwork skills.
  5. Support Live Sound/Pro and Cinema as needed.

Core Duties and Responsibilities - Training and Seminars

The candidate must be able to:-

  1. Present and deliver various QSC technical training courses
  2. Present and deliver QSC product and solution seminars
  3. Comfortable presenting to a small to medium size audience

Qualifications

  • Minimum 5 years' experience in the professional audio video industry or associated industries
  • Experience as a AVC Systems Engineer, Contractor and/or Consultant are highly desirable
  • Experience with LUA scripting or similar is highly desirable
  • Experience with third party control integration (AMX, Crestron, etc) is highly desirable
  • Proven track record of delivering a clear and consistent market message for a solution based product portfolio
  • Proven track record of working independently
  • Must be fluent in English and Mandarin
  • Audio Visual industry certifications in CTS, CTS-I, or CTS-D are a strong plus
  • IT industry networking certifications such as CCNA or CCDA, Q-sys Level 2 are highly desirable
  • Must be fluent with computer technologies, networked audio systems, and DSP technology
  • A working knowledge of EASE 4.0 is desirable

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Advanced Application Engineer

Posted On: 2021-8-3
Location: Chicago, IL

Overview

The "Advanced Applications Engineer," based anywhere in the U.S. where it is easy to travel to and throughout the Central United States, will provide the highest level of field support to our global channel partners, consultants, and prospective users by providing advanced system training, design, deployment, programming, third-party integration, and troubleshooting.  The Advanced Applications Engineer will also work closely and collaboratively with all the Systems Sales Directors to ensure key accounts experience a high level of support. You will be supporting clients in the central area of the U.S.

QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration, and meeting experiences for our customers and partners around the world. A globally recognized innovator in the design, engineering, and manufacture of category-leading high-performance loudspeakers, digital mixers, power amplifiers, audio processors, digital cinema solutions, and the Q-SYS™ software-based audio, video, and control Ecosystem.

By joining the QSC team, you will be in a challenging, collaborative, fun, and innovative environment. We encourage employees to take ownership, color outside the lines, and imagine possibilities. Our culture is casual but dynamic, with cross-functional teams collaborating on creating memorable audio-visual experiences that deliver joy to people, wherever they are. At QSC, fun and hard work go hand in hand. Join us and make a difference in the way people experience movies, meetings, presentations, live performances, and much more.

This role is remote and can be located anywhere within the Central United States.

Responsibilities

  • Work with Sales Director, independent reps, dealers, and end-users to design Audio, Video, and Control solutions around the Q-SYS ecosystem.
  • Lead the field training initiative for the Q-Sys ecosystem.
  • Write scope of work and perform onsite programming and commissioning for QSC professional services.
  • Provide guidance, develop, and teach Advanced Level training curriculum.
  • Provide Advanced-level Seminars and presentations as required.
  • Represent QSC at regional and national tradeshows.
  • Participate as a subject matter expert on the Q-SYS ecosystem on platforms such as QSC Communities.
  • Create solutions and develop system diagrams and bill of materials for sales opportunities.
  • Provide Mentoring on subject matter expertise to other Systems Application Engineers within the organization.
  • Assist and influence Product Development by acquiring and reporting application, use-case, and customer requirements information.
  • Keep Engineering, Marketing, Product Development, Technical Services, and Quality Assurance divisions informed, in writing, of any product problems, opportunities, software bugs, or emerging customer needs.
  • Reinforce QSC’s credibility within the Pro Audio, Video, and Control community.
  • Assist in building and programming tradeshow technology demonstrations.

Qualifications

  • Bachelors of Science degree in a technical/engineering discipline, or equivalent experience
  • Minimum 5-year experience in the professional audio, visual, and control industry
  • Experience as a Systems Contractor and/or Consultant is highly desirable.
  • Must be fluent in computer technologies, networked audio video and control systems, and DSP technology.
  • Must have a deep understanding of integrated audiovisual systems and signal flow.
  • Audio Visual industry certifications in CTS, CTS-I, or CTS-D is required.
  • IT industry certifications such as CCNA, CCDA, Network+ or equivalent is desirable.
  • Experience with LUA scripting, User Interface Design, Control System Design, Logic flow, or similar skills is highly desirable.
  • Certifications with third-party control integration (AMX, Crestron, etc) is required.
  • Experience with Unified Communications systems (Microsoft Teams, Zoom, Cisco, etc) is desirable.
  • Possess strong computer skills, including proficiency with Microsoft Office (Outlook, Word, Excel & PPT).
  • The ability to manage multiple tasks simultaneously while meeting specific deadlines is required.
  • The ability to present technical topics in a classroom, webinar, and tradeshow setting is required.
  • Excellent written, verbal & presentation skills.
  • Excellent interpersonal & communication skills.
  • Ability to make decisions within a designated area of responsibility.
  • Strong leadership & mentoring abilities.
  • Position requires a minimum of 50% travel

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About QSC, LLC

1675 MacArthur Blvd.
Costa Mesa, CA 92626
U.S.A.

Phone: +1 714 754 6175
Email: Send Email
Website: www.qsc.com

QSC, LLC, is a globally recognized leader in the design, engineering, and manufacture of award winning high performance audio products including power amplifiers, loudspeakers, digital mixers, digital signal processors (DSP), and the Q-SYS networked audio, video, and control platform. Uniquely leveraging a broad range of technologies located under one roof, QSC products outperform the sum of their parts by delivering reliable, scalable, and flexible solutions for professional installed, portable, production, corporate, and cinema customers worldwide.

AES - Audio Engineering Society