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NPR - Audio Engineering Production Manager

Posted On: 2019-10-7
Location: Culver City, CA, USA

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide.
NPR seeks an Audio Engineering Production Manager to oversee the day-to-day technical operations of our broadcast facilities in Culver City, California (NPR West). This includes managing and supporting a small team of audio engineers, allocating appropriate technical resources for daily broadcast and podcast production, and coordinating with adjacent technical, content, and operational divisions across the organization.
This position is responsible for a wide assortment of technical and logistic duties that include maintaining NPR West’s disaster recovery readiness, responding to 24x7x365 production and scheduling requests, writing documentation, and monitoring critical broadcast and production systems.
Our ideal candidate is a proactive, courteous, collaborative individual with a broadcast and/or audio/media production background. S/he must possess the poise to manage complex situations with tact, the ability and desire to learn new skills, tools, and technologies, and believes in the mission of NPR. A proven history of successfully managing teams, building and maintaining cross-divisional relationships, solving problems, and developing staff are key components of this leadership position.

RESPONSIBILITIES

Oversees all technical aspects of content creation and broadcast operations at NPR West
Provides 24x7 immediate response to technology outages and/or staffing emergencies
Maintains current service levels and high-quality standards for audio production
Builds and maintains collaborative relationships across the organization, including regular engagement with content creators, support groups, and management to identify and anticipate needs and allocate resources accordingly
Manages, supports, trains, and develops a team of engineers
Ensures compliance with the NABET collective bargaining agreement
Troubleshoots, documents, and resolves technical issues as they arise.
Regularly tests and maintains all disaster recovery systems and recommends updates and modifications as required
Provides backup operational management and technical support to NPR’s Washington and New York Audio Engineering teams

QUALIFICATIONS

6+ years of professional production, audio, and/or broadcast experience
3+ years of supervisory experience or team leadership

EDUCATION:

Bachelor’s degree or equivalent work experience in IT, audio engineering, content production, communications, or management.

REQUIRED SKILLS

Demonstrable history of effective staff leadership, development, and delegation
Knowledge of broadcast automation, audio/video router configuration, audio transport, and production workflows
Thorough understanding of audio engineering concepts and principles
Ability to work independently, multitask, prioritize, and thrive under remote supervision
Excellent communication skills (written, oral, documentation creation, etc.)
Adept at identifying and solving complex problems with tact and discretion
Customer service focused mentality
Understanding of emerging broadcast and audio technologies
Ability to effectively translate highly technical topics and concepts to editorial staff and management
Ability and desire to identify and learn new systems, tools, and technologies

PREFERRED SKILLS

Knowledge of current audio transmission methods and protocols including: IP/ISDN, T1/E3 circuits, streaming, and AOIP
Familiarity with IT networking
Familiarity with digital audio workstations and production workflow
Familiarity with media asset management systems
Experience working in broadcast and/or master control facilities
Experience with digital audio routing, networking, and consoles
Experience with automation, control, and monitoring applications
Management experience within a union environment
Familiarity with NPR’s content and the public media ecosystem
Does this sound like you? If so, we want to hear from you. All applications must include a resume and cover letter to be considered.
NPR offers a competitive compensation and comprehensive benefits package including health and wellness benefits, retirement, and work/life balance programs, as well as opportunities for career growth and development.
NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive place to work that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and following @NPRExtra and #NPRLife on Twitter and Instagram. Find more career opportunities at NPR.org/careers and on Twitter at @NPRJobs.

How to Apply:

1. Visit npr.org/jobs
2. Click on Job Category and select Broadcast Engineering
3. Select Audio Engineering Production Manager
4. Click Apply Now and follow the instructions to create an account and apply. Please include a cover letter and resume with your application.

Please mention AES001320 when applying for this position.


About NPR

1111 North Capitol St., NE
Washington, DC 20002
U.S.A.

Website: npr.org

NPR's rigorous reporting and unsurpassed storytelling connect with millions of Americans every day—on the air, online, and in person. NPR strives to create a more informed public—one challenged and invigorated by a deeper understanding and appreciation of events, ideas, and cultures. With a nationwide network of award-winning journalists and 17 international bureaus, NPR and its Member Stations are never far from where a story is unfolding. Listeners consider public radio an enriching and enlightening companion; they trust NPR as a daily source of unbiased independent news, and inspiring insights on life and the arts. On air, NPR reaches 28.9 million weekly listeners through more than 1,000 public radio stations. Online, NPR.org attracts a growing audience of 38.8 million unique monthly users. NPR is also the number one ranked podcast publisher according to Podtrac

AES - Audio Engineering Society