Posted On: 2018-3-19
Location: Costa Mesa, CA, USA
The Systems Applications Engineer will provide systems application support to our channel partners, consultants and prospective users within the AV integration community. Duties will involve front end phone support, system design, software/hardware troubleshooting, trade show and internal product support. This position requires broad and comprehensive experience, skill and knowledge of the organization's products, policies and practices. Occasional business travel is required. The candidate must be able to work professionally with all levels of employees and interface well with external professionals, distributors, and dealers. The candidate for this position must possess exceptional communication, presentation and teamwork skills.
Provide front line phone Application Support for integrators, consultants and end users.
Assist customers with troubleshooting designs remotely via screen sharing software.
Provide system design support and review for Integrators, consultants and representatives.
Assist with technical set-up for trade shows and events.
Represent QSC on any technology forums or groups relating to networked DSP.
Assist and influence Product Development by acquiring and reporting application, use-case and customer requirements information.
Keep Engineering, Marketing, Product Development, Technical Services and Quality Assurance divisions informed, in writing, of any product problems, opportunities, software bugs or emerging customer needs.
Reinforce QSC's credibility within the Pro Audio community.
Some travel required.
Bachelors of Science degree in a technical/engineering discipline, or equivalent experience.
Minimum 5-year experience in the AV Integration industry with emphasis in Corporate AV.
Must be fluent with computer technologies, video technologies, audio over IP networking and DSP technology especially Gain Structure, AEC and Telephony.
Experience with Unified Communications systems (Cisco, Avaya, Polycom etc.) is required.
Experience as a Sound Contractor and/or Consultant is required.
IT industry networking certifications such as CCNA or CCDA are highly desirable.
AV industry certifications in CTS, CTS-I, or CTS-D are highly desirable.
Experience with LUA or JSON scripting (or similar) is highly desirable.
Experience with AutoCAD, EASE and/or EASE Address is highly desirable.
Experience with third party control integration (AMX, Crestron, etc.) is highly desirable.
Possess strong computer skills, including proficiency with Microsoft Office (Outlook, Word, Excel & PPT).
Ability to manage multiple tasks simultaneously while meeting specific deadlines.
The above is intended to describe the general content of and qualifications for the job. It is not an exhaustive statement of all the functions, duties, or qualifications.
How to Apply: Please send resume to: Robert.Cambareri@qsc.com
Please mention AES001119 when applying for this position.
1675 MacArthur Blvd.
Costa Mesa, CA 92626
QSC, LLC, is a globally recognized leader in the design, engineering, and manufacture of award winning high performance audio products including power amplifiers, loudspeakers, digital mixers, digital signal processors (DSP), and the Q-SYS networked audio, video, and control platform. Uniquely leveraging a broad range of technologies located under one roof, QSC products outperform the sum of their parts by delivering reliable, scalable, and flexible solutions for professional installed, portable, production, corporate, and cinema customers worldwide.