AES Job Board

Yamaha R&D Centre London - Pro Audio Global Technical Marketing — Senior Product Specialist

Posted On: 2015-7-16
Location: London, UK

Yamaha is currently seeking an enthusiastic and highly motivated individual to join our Global Pro Audio Technical Marketing Group. The successful candidate will perform an essential role to support the expansion of Yamaha’s Commercial Installation System business around the world.


Purpose

To support the global Pro Audio team in improving their technical marketing abilities through staff training, document creation and other appropriate measures
Provide technical support to global PA teams and their customers, including system design, troubleshooting and integration with relevant third-party networks and products
Provide market information and recommendations for future product developments and act as a Centre of Excellence in terms of commercial installed system and network technologies


Territory

The geographical scope of the job is defined as:
• EMEA (Europe - Middle East - Africa)
• Southeast Asia
• China
• India
• South America


Responsibilities

• Responsible for training PA Team, Dealers and End Users
o Prepare training events and seminars
o Create programs for training events and seminars
o Compile annual training schedules
o Organise dedicated customer training events and seminars
o Travel in the territory


• Support system design, troubleshooting and 3rd party integration through close collaboration with Yamaha subsidiaries and distributors
o Provide email & telephone support for PA Teams in the territory
o Support system design and technical product integration according to technical investigations and 3rd party communication
o Site visits for troubleshooting


• Support the PA Team with Sales & Marketing Activities
o Overall support of Project Development in the territory
o Overall support for Commercial Installation System business development in the territory
o Create product and technology documentation for system proposal


• Contribute to Knowledge Management
o Check and investigate proprietary technology and products
o Investigate competitors’ products and technology
o Collect and exchange marketing information with YCJ, R&D and Yamaha sales subsidiaries in the territory
o Maintain knowledge on internal forums and databases


• Contribution to Event Marketing
o Participating and organising activities such as trade shows and training
o Prepare product demonstrations and launches
o Preparation of marketing materials


General Requirements

• Excellent verbal communication skills
• Relates well to people at all levels
• Good listening skills
• Good administration skills
• Professional Approach
• Enthusiasm
• Ability to work autonomously


Specialist Requirements

• Expert in commercial installation systems and network audio applications
• Design and Installation experience with commercial audio products in professional applications
• Sales and Marketing experience in the installation business, ideally as a consultant, contractor, or manufacturer
• In-depth knowledge of commercial installed system design procedures and troubleshooting
• Ability to set up device and software test procedures
• Ability to create technical marketing materials such as white papers, “how to” guides including instruction manuals for complex Pro Audio devices


Software Skills

• In-depth knowledge of current Yamaha Pro Audio firmware and software packages from an operational and support perspective
• In-depth know-how of relevant IT device firmware for setting up digital audio network systems
• Operational knowledge of standard design tools (Auto CAD, Excel, EASE)
• Operational knowledge of standard communication tools (MS Office, WebEx)
• Know-how of iOS and Android as far as relevant for Yamaha applications


For more information about Yamaha Pro Audio, please follow this link:
http://www.yamahaproaudio.com/global/en/about/


To apply for this position, please send your CV and covering letter to:
yrdl_jobs@gmx.yamaha.com

Please mention AES00784 when applying for this position.


About Yamaha R&D Centre London

Unit 6
The Piazza, 3 Devonhurst Place, Chiswick
London
W4 4JE
United Kingdom

Yamaha R&D Centre London, Unit 6, The Piazza, 3 Devonhurst Place, Chiswick, London W4 4JE, UK; European center for Yamaha’s research and development activities, primarily in the fields of professional audio and electronic musical instruments. Established in 1987, the R&D Centre is responsible for investigating and evaluating market trends, technology developments, and user interface designs as part of Yamaha’s worldwide product planning operations. Product seminars and prototype evaluations are also conducted. A team of engineers based at the R&D Centre are also responsible for the programming of computer software as an increasingly important element of Yamaha’s product developments. Software content development for electronic musical instruments is another important activity of the center.

 
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