@conference{mohnoherranz2018precision, title = {Precision Maximization in Anger Detection in Interactive Voice Response Systems}, author = {Mohíno-Herranz, Inma and Llerena-Aguilar, Sr., Cosme and García-Gómez, Joaquín and Utrilla-Manso, Manuel and Rosa-Zurera, Manuel}, booktitle = {Audio Engineering Society Convention 145}, month = {Oct}, year = {2018}, url = {https://www.aes.org/e-lib/browse.cfm?elib=19816} }